Magic Labs incident

App Outage

Critical Resolved View vendor source →

Magic Labs experienced a critical incident on January 23, 2024 affecting Authentication, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2024, 03:52 PM UTC
Resolved
Jan 23, 2024, 04:11 PM UTC
Duration
19m
Detected by Pingoru
Jan 23, 2024, 03:52 PM UTC

Affected components

Authentication

Update timeline

  1. investigating Jan 23, 2024, 03:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 23, 2024, 03:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jan 23, 2024, 04:11 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 23, 2024, 04:11 PM UTC

    This incident has been resolved.