Magic Labs incident

Partial Outage

Major Resolved View vendor source →

Magic Labs experienced a major incident on January 30, 2024 affecting Authentication and API, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2024, 12:50 PM UTC
Resolved
Jan 30, 2024, 03:32 PM UTC
Duration
2h 42m
Detected by Pingoru
Jan 30, 2024, 12:50 PM UTC

Affected components

AuthenticationAPI

Update timeline

  1. investigating Jan 30, 2024, 12:50 PM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. identified Jan 30, 2024, 01:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 30, 2024, 02:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 30, 2024, 03:32 PM UTC

    This incident has been resolved.