Magic Labs experienced a critical incident on September 28, 2022 affecting Authentication and API and 1 more component, lasting 4h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 28, 2022, 04:51 PM UTC
We are currently investigating this issue: https://downdetector.com/status/aws-amazon-web-services/
- investigating Sep 28, 2022, 04:55 PM UTC
We are continuing to investigate this issue.
- investigating Sep 28, 2022, 05:00 PM UTC
AWS us-west-2 services appear to be down. We are engaging support.
- identified Sep 28, 2022, 05:26 PM UTC
We are continuing to investigate this issue. AWS Support has responded and is working on a resolution. https://health.aws.amazon.com/health/status
- identified Sep 28, 2022, 05:55 PM UTC
We are continuing to investigate current issue.
- identified Sep 28, 2022, 05:58 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 28, 2022, 08:25 PM UTC
We are continuing to work on a fix for this issue while AWS remains down.
- identified Sep 28, 2022, 08:44 PM UTC
We are currently working on a fix for this issue. Some customers may be able to log in.
- monitoring Sep 28, 2022, 08:50 PM UTC
Latencies have returned to normal levels. We are continuing to monitor for any issues.
- resolved Sep 28, 2022, 09:09 PM UTC
This incident has been resolved.