Magensa incident

Intermittent Decrypt failures

Major Resolved View vendor source →

Magensa experienced a major incident on June 19, 2025 affecting MPPG (All versions) and Decrypt v1 and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2025, 10:51 PM UTC
Resolved
Jun 19, 2025, 11:11 PM UTC
Duration
20m
Detected by Pingoru
Jun 19, 2025, 10:51 PM UTC

Affected components

MPPG (All versions)Decrypt v1Decrypt v2Decrypt and Forward (All versions)QwickPAY Mobile/Virtual TerminalRemote Services (RS2, RS3, RMS)www.MagTek.comwww.Magensa.netwww.QwickPAY.comUnigate

Update timeline

  1. investigating Jun 19, 2025, 10:51 PM UTC

    We are aware of a Magensa Service interruption and are currently investigating.

  2. investigating Jun 19, 2025, 10:57 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 19, 2025, 11:11 PM UTC

    The system is running.