MadKudu experienced a major incident on October 20, 2025 affecting msi.madkudu.com, lasting 11h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 20, 2025, 11:58 PM UTC
Sales Copilot is currently experiencing service degradation due to widespread outages affecting multiple online services, including our infrastructure providers. Our team is actively monitoring the situation and implementing mitigations as providers restore functionality. We will provide updates as more information becomes available.
- monitoring Oct 21, 2025, 12:13 AM UTC
Service functionality has been restored. We are continuing to monitor it to ensure full stability.
- identified Oct 21, 2025, 01:39 AM UTC
Sales Copilot is currently experiencing renewed service disruption as some of our dependent services are facing issues again
- identified Oct 21, 2025, 01:52 AM UTC
We're still monitoring our dependent services.
- monitoring Oct 21, 2025, 07:51 AM UTC
Service functionality has been restored. We are continuing to monitor it to ensure full stability.
- resolved Oct 21, 2025, 07:52 AM UTC
This incident has been resolved.