MadKudu incident

Scoring Push to CRM Outage

Major Resolved View vendor source →

MadKudu experienced a major incident on April 19, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2025, 01:00 PM UTC
Resolved
Apr 19, 2025, 01:00 PM UTC
Duration
Detected by Pingoru
Apr 19, 2025, 01:00 PM UTC

Update timeline

  1. resolved Apr 24, 2025, 01:00 PM UTC

    During April 19th 2025 07:00 AM - April 22nd 2025 our Push ECS agent experienced intermittent disconnections, causing push delivery to be unstable. This was due to the agent becoming unresponsive, likely from machine lock or CPU overload. Actions taken: • Identified and rebooted the affected instance • Doubled CPU and memory reservations for the push tasks • Push service is now stable and under close monitoring Next steps to prevent recurrence: • Continue monitoring agent status and container performance