MacStadium had 4 outages in the last 2 years totaling 12h 38m of downtime — averaging 0.2 incidents per month.
There were 4 MacStadium outages since October 20, 2025 totaling 12h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have identified a power issue in Atlanta affecting all customers for Orka, VPC, and VDI. The team is actively working to rectify.
Hardware has been restored and is now operational.
This incident has been resolved.
The team has identified an issue affecting private cloud functionalities in Las Vegas, and is executing emergency maintenance to address the issue. Until this is resolved, customers may experience temporary outages in the following features: - Orka clusters in Las Vegas - ASAv Firewalls in Las Vegas - Virtual Private Cloud in Las Vegas
The cluster has been updated to a stable state. We are monitoring the system to ensure it remains stable.
This incident has been resolved.
The team has identified an issue with private cloud functionalities in Las Vegas. This affects a portion of the following customers: - Orka customers with a cluster in Las Vegas - Cisco ASAv Firewall customers running in Las Vegas - All Virtual Private Cloud customers with a tenant in Las Vegas During this time, customers may not be able to access these resources. The team is working directly with the vendor on a remediation.
This incident has been resolved.
An incident has occurred with our hosting provider, which is impacting our ability to communicate through tickets. While everything within the MacStadium portal itself is operational, our responses to ticket messages may be delayed as a result of the issue with our provider. We are monitoring the issue with our hosting provider and will provide an update as soon as one becomes available. We appreciate your patience while our provider is actively working to resolve the issue as quickly as possible.
The issue with our hosting provider has been resolved and our communication capabilities have been restored. There is still a backlog of messages that will be sent out, but everything is operating as expected. Thank you for your patience as our provider worked to resolve issues impacting our ticket communication.