Macmillan Learning LaunchPad experienced a minor incident on July 18, 2022, lasting 14m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 18, 2022, 01:35 AM UTC
We are currently investigating an issue where some students and instructors are receiving an error message stating "Resource association error - Error: Pool does not have online node", or "Assignment ID not found". Our development team is actively researching this error and we will update as more information becomes available.
- monitoring Jul 18, 2022, 12:52 PM UTC
Our team has implemented a fix to restore normal performance levels. We are continuing to monitor system performance to ensure assessments continue to function as designed.
- resolved Jul 18, 2022, 01:46 PM UTC
This incident has been resolved. We continue to monitor performance to ensure assessments continue to function as designed.