Macmillan Learning LaunchPad incident
Canvas Instructure Maintenace
Macmillan Learning LaunchPad experienced a notice incident on May 1, 2026 affecting Campus LMS integration, lasting 2d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 01, 2026, 04:33 PM UTC
Instructors are encountering issues with Canvas modules not being selectable and errors when accessing Macmillan/BFW Course Tools for their Achieve integration. A support case has been opened with Instructure, and we will provide updates as we learn more. Please follow the Canvas Instructure status page (https://status.instructure.com/) for additional details.
- monitoring May 01, 2026, 04:53 PM UTC
We are continuing to monitor an issue that some instructors may have encountered where Canvas modules were not selectable, and/or they received errors when accessing Macmillan/BFW Course Tools for their Achieve integration. We advise impacted customers to reregister their grade sync tokens by following these instructions: https://mhe.my.site.com/macmillanlearning/s/article/Using-Macmillan-Course-Tools-in-your-Canvas-course#token. Please continue to follow the Canvas Instructure status page (https://status.instructure.com/) for additional details.
- resolved May 04, 2026, 01:04 PM UTC
We believe the issues some instructors encountered with Canvas modules not being selectable and errors when accessing Macmillan/BFW Course Tools for their Achieve integration are now resolved. Please visit the Canvas Instructure status page (https://status.instructure.com/) for more details about the incident. We sincerely appreciate your patience!