Macmillan Learning LaunchPad incident
Courseware Edits Processing Slowly
Macmillan Learning LaunchPad experienced a minor incident on August 31, 2022 affecting Course Planner/Plan and Gradebook, lasting 5h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 31, 2022, 06:04 PM UTC
We are observing a delay in processing of changes made to courseware by instructors. Please note that any changes made and all grades *are still being captured* by the system. They are just processing slower than they should. We are continuing our investigation and will apply a fix and provide more information as soon as we can.
- identified Aug 31, 2022, 10:05 PM UTC
A fix has been deployed and we are beginning to see normalization in the processing of courseware changes. We are continuing to test as well as monitoring our progress. We will provide more updates.
- resolved Aug 31, 2022, 11:53 PM UTC
The fix has been deployed and the system is working as expected. All changes that have been made have been processed and should be reflected in Courseware.