Macmillan Learning LaunchPad incident

Assessment Performance Degradation

Notice Resolved View vendor source →

Macmillan Learning LaunchPad experienced a notice incident on October 14, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2022, 02:02 PM UTC
Resolved
Oct 13, 2022, 09:00 PM UTC
Duration
—
Detected by Pingoru
Oct 14, 2022, 02:02 PM UTC

Update timeline

  1. resolved Oct 14, 2022, 02:02 PM UTC

    Our product team identified an assessment performance degradation around 5 PM Eastern time yesterday, and the system was restored just before 6 PM. During this time, users may have encountered error messages when accessing assessments in Achieve. You should now be able to access your assessments as expected; however, if you continue to receive any error messages when accessing them, please let us know.