Macmillan Learning LaunchPad incident
Amazon Web Services (AWS) service degradation
Macmillan Learning LaunchPad experienced a minor incident on June 13, 2023 affecting Assessments, lasting 16h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Assessments
Update timeline
- investigating Jun 13, 2023, 08:11 PM UTC
Amazon Web Services (AWS) is currently experiencing a service degradation. Achieve users will notice a delay in assessment scores displaying. All scores are being captured and will display when Amazon restores their services. More information regarding the AWS outage can be found on Amazon's status page https://health.aws.amazon.com/health/status
- resolved Jun 14, 2023, 12:50 PM UTC
Amazon reported at 6:42 PM ET on 6/13/23 that their services have been restored. All Achieve systems are back to normal operation.