Macmillan Learning LaunchPad incident
Completed Assignments Not Reporting To The Gradebook
Macmillan Learning LaunchPad experienced a notice incident on September 17, 2026 affecting Gradebook and Gradebook, lasting 4h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 17, 2026, 01:32 PM UTC
Our technical team is actively investigating an issue which is resulting in assignments that were completed by students not reporting to the gradebook and in some cases still showing as "In Progress". **No grades have been lost.** Grades are recorded in the background but they will not currently show up in either Achieve or downstream in local Learning Management System's gradebooks. Students can continue to submit assignments and grades will eventually show up in the gradebook. We will continue to send updates until grades are reporting as expected.
- resolved Sep 17, 2026, 05:53 PM UTC
This issue was resolved and all completed assignments should appear as such with grades reporting to the gradebook.