M1 had 8 outages in the last 2 years totaling 13h 45m of downtime — averaging 0.3 incidents per month.
There were 8 M1 outages since May 23, 2025 totaling 13h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.
Our support tool Intercom has identified an issue causing slowness and errors within our Client Messenger tool. They are currently investigating the problem and working on a solution. In the meantime, please email [email protected].
This incident has been resolved.
This incident has been resolved.
Some clients are experiencing login issues. We’re working to restore services as soon as possible. We’re sorry for the inconvenience and appreciate your patience.
This incident has been resolved.
We are currently investigating an issue affecting customer statements. Some users may experience difficulty accessing statements at this time. Our team is actively working to identify the cause and restore full functionality. We apologize for any inconvenience this may cause.
This incident has been resolved.
We are currently experiencing delays with our trade window. Our team has identified the issue and we are working to get today’s trades back on track. Thank you for your patience. We will provide another update when trades resume.
This incident has been resolved.
We are currently experiencing a trade window delay. Our team has identified the issue and we are working to get today’s trades back on track. Thank you for your patience. We will provide another update when trades resume.
We are continuing to investigate this issue.
This incident has been resolved.
A small subset of clients may experience delays or failures receiving MFA emails for iCloud email addresses. We’re working to restore services as soon as possible.
This incident has been resolved.
Android clients are experiencing login issues. We're working to restore services as soon as possible.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our team has identified a data sync issue which may cause a gap in the information displayed in some accounts. We are working to correct the issue as quickly as possible.
We are continuing to work on a fix for this issue.
This incident has been resolved.