Lyyti Outage History

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Lyyti had 14 outages in the last 2 years totaling 88h 34m of downtime — averaging 0.6 incidents per month.

There were 14 Lyyti outages since November 7, 2025 totaling 88h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lyyti.com

Major September 21, 2026

Partial outage with Single Sign-On login

Detected by Pingoru
Sep 21, 2026, 06:51 AM UTC
Resolved
Sep 21, 2026, 08:15 AM UTC
Duration
1h 23m
Affected: Lyyti PortalLyyti Android applicationLyyti iOS applicationPulse EVSEvent Websites
Timeline · 4 updates
  1. investigating Sep 21, 2026, 06:51 AM UTC

    We are currently investigating this issue.

  2. investigating Sep 21, 2026, 07:36 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 21, 2026, 08:08 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Sep 21, 2026, 08:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 16, 2026

Support services disruption

Detected by Pingoru
Sep 16, 2026, 08:44 AM UTC
Resolved
Sep 16, 2026, 01:02 PM UTC
Duration
4h 18m
Affected: Lyyti Support
Timeline · 3 updates
  1. investigating Sep 16, 2026, 08:44 AM UTC

    We're currently experiencing a disruption to our support services due to an outage with our service provider. You may experience delays in response times or difficulty reaching our support team through all channels.

  2. monitoring Sep 16, 2026, 11:34 AM UTC

    A fix was implemented and our support services appear to be available again. Note that delays and disruptions might still occur. We're monitoring the situation.

  3. resolved Sep 16, 2026, 01:02 PM UTC

    Support services are fully operational without disruptions.

Read the full incident report →

Minor September 4, 2026

Email deliverability issues to Microsoft 365 addresses

Detected by Pingoru
Sep 04, 2026, 12:11 PM UTC
Resolved
Sep 04, 2026, 01:27 PM UTC
Duration
1h 15m
Affected: Messaging
Timeline · 2 updates
  1. identified Sep 04, 2026, 12:11 PM UTC

    Due to a global issue in Microsoft 365 environment, we are currently experiencing email deliverability issues towards Microsoft hosted email addresses. We are monitoring the situation.

  2. resolved Sep 04, 2026, 01:27 PM UTC

    The global Microsoft 365 issue has been resolved, and email delivery has returned to normal. Any delayed emails affected by the outage are currently being resent.

Read the full incident report →

Major July 1, 2026

Major outage

Detected by Pingoru
Jul 01, 2026, 07:06 AM UTC
Resolved
Jul 01, 2026, 09:26 AM UTC
Duration
2h 19m
Affected: Lyyti PortalLyyti registrationAPI & IntegrationsLyyti SupportLyyti Android applicationLyyti iOS applicationPulse EVSEvent Websites
Timeline · 8 updates
  1. investigating Jul 01, 2026, 07:06 AM UTC

    We are currently investigating this issue.

  2. identified Jul 01, 2026, 07:13 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 01, 2026, 07:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 01, 2026, 07:30 AM UTC

    We are continuing to monitor for any further issues.

  5. identified Jul 01, 2026, 07:48 AM UTC

    We're currently experiencing unusual high amounts of traffic.

  6. monitoring Jul 01, 2026, 08:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Jul 01, 2026, 09:26 AM UTC

    This incident has been resolved.

  8. postmortem Jul 02, 2026, 10:12 AM UTC

    **Status update: Service disruption on 1 July 2026** On Monday 2026-07-01, between 07:00 and 08:55 UTC, Lyyti experienced unavailability and degraded performance affecting Lyyti core, including Portal, registration pages, API, integrations and mobile apps. Due to unforeseen circumstances, a high-traffic registration event triggered multiple edge cases in our system, resulting in significantly higher than expected load on our servers, which in turn caused slowness and disruption to our normal services. This was more than a routine traffic spike, and our team worked throughout the incident to restore full service. As part of our post-mortem analysis, we have identified the underlying causes. We have since deployed fixes to mitigate the identified issues and prevent this from happening again. We apologize for the inconvenience caused by this outage. If you have any further questions regarding this incident, do not hesitate to contact us.

Read the full incident report →

Critical June 16, 2026

Major Outage

Detected by Pingoru
Jun 16, 2026, 09:14 AM UTC
Resolved
Jun 16, 2026, 09:57 AM UTC
Duration
42m
Affected: Lyyti PortalLyyti registrationMessagingAPI & IntegrationsLyyti Android applicationLyyti iOS applicationPulse EVSEvent Websites
Timeline · 3 updates
  1. investigating Jun 16, 2026, 09:14 AM UTC

    We're currently investigating a major outage, no data is lost or corrupted.

  2. monitoring Jun 16, 2026, 09:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 16, 2026, 09:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 15, 2026

Issues with generating invoices

Detected by Pingoru
May 15, 2026, 07:41 AM UTC
Resolved
May 15, 2026, 08:28 AM UTC
Duration
46m
Affected: Lyyti registration
Timeline · 4 updates
  1. investigating May 15, 2026, 07:41 AM UTC

    We are currently investigating this issue.

  2. identified May 15, 2026, 07:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 15, 2026, 07:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 15, 2026, 08:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 30, 2026

Issues with the email editor

Detected by Pingoru
Apr 30, 2026, 09:44 AM UTC
Resolved
Apr 30, 2026, 09:53 AM UTC
Duration
9m
Affected: Lyyti PortalMessaging
Timeline · 4 updates
  1. investigating Apr 30, 2026, 09:44 AM UTC

    We are currently investigating this issue.

  2. identified Apr 30, 2026, 09:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 30, 2026, 09:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 30, 2026, 09:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 27, 2026

Partial outage with Support services

Detected by Pingoru
Apr 27, 2026, 11:43 AM UTC
Resolved
Apr 27, 2026, 01:30 PM UTC
Duration
1h 47m
Affected: Lyyti Support
Timeline · 3 updates
  1. investigating Apr 27, 2026, 11:43 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 27, 2026, 12:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 27, 2026, 01:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 23, 2026

Knowledge base unavailable (Lyyti Portal is working as usual)

Detected by Pingoru
Mar 23, 2026, 08:37 AM UTC
Resolved
Mar 23, 2026, 11:44 AM UTC
Duration
3h 6m
Affected: Lyyti Support
Timeline · 3 updates
  1. investigating Mar 23, 2026, 08:37 AM UTC

    We are currently experiencing issues with our knowledge base and Lyyti's help articles are therefore unavailable. We're investigating the issue and hope to resolve it quickly.

  2. investigating Mar 23, 2026, 09:45 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 23, 2026, 11:44 AM UTC

    Knowledge base is available again!

Read the full incident report →

Minor March 18, 2026

Issues with Material bank file uploads

Detected by Pingoru
Mar 18, 2026, 07:47 AM UTC
Resolved
Mar 18, 2026, 07:58 AM UTC
Duration
10m
Affected: Lyyti Portal
Timeline · 3 updates
  1. investigating Mar 18, 2026, 07:47 AM UTC

    We are currently investigating this issue.

  2. identified Mar 18, 2026, 07:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 18, 2026, 07:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 20, 2026

Message statuses not reflected

Detected by Pingoru
Feb 20, 2026, 05:00 PM UTC
Resolved
Feb 23, 2026, 02:00 PM UTC
Duration
2d 21h
Timeline · 1 update
  1. resolved Feb 23, 2026, 01:55 PM UTC

    Statuses for outbound email messages were not properly reflected in the messaging statistics in Lyyti Portal. The status update was out of order between Friday 18:50 UTC and Monday 13:25 UTC, and mail statuses updated during this time will unfortunately not be reflected in the messaging statistics in Lyyti Portal. Rest assured that the incident only concerns the visibility of message statuses. Email messages has been delivered as normal during the whole period of this incident. We are sorry for the inconvenience caused by this issue.

Read the full incident report →

Minor February 18, 2026

Message statuses are not reflected properly

Detected by Pingoru
Feb 18, 2026, 12:53 PM UTC
Resolved
Feb 18, 2026, 03:39 PM UTC
Duration
2h 46m
Affected: Messaging
Timeline · 3 updates
  1. investigating Feb 18, 2026, 12:53 PM UTC

    Since approximately 8:40 UTC today, statuses for outbound email messages are not properly reflected in the messaging statistics in Lyyti Portal. This causes all messages to be shown as 'sent' regardless of the actual status. In other words, statuses like 'opened', 'clicked', 'bounced', 'blocked', are not currently reflected for most messages sent today. Rest assured that messages are being delivered as normal, and the issue at hand only concerns the statistics and the visibility of statuses for specific messages. We are investigating the issue together with the email service provider, and we will let you know once the issue has been resolved.

  2. monitoring Feb 18, 2026, 01:33 PM UTC

    The cause for the issue with the statuses has been located and the issue has been resolved. Email status updates are currently flowing normally, but it will take a moment for the statuses for the last few hours to be updated within Lyyti. We are monitoring the situation and will close the incident once all statuses have been properly updated.

  3. resolved Feb 18, 2026, 03:39 PM UTC

    Retroactive email statuses that had accumulated during the day have been updated, and statuses are updating in real-time as of approximately 14:05 UTC. This incident has been resolved.

Read the full incident report →

Critical December 5, 2025

Support services are down

Detected by Pingoru
Dec 05, 2025, 09:10 AM UTC
Resolved
Dec 05, 2025, 09:25 AM UTC
Duration
15m
Affected: Lyyti Support
Timeline · 3 updates
  1. investigating Dec 05, 2025, 09:10 AM UTC

    Our support services are currently unavailable due to a major Cloudfare outage. We're monitoring the situation.

  2. monitoring Dec 05, 2025, 09:19 AM UTC

    Our support services are slowly up and running again.

  3. resolved Dec 05, 2025, 09:25 AM UTC

    The incident has been resolved and our support services are up and running again.

Read the full incident report →

Major November 7, 2025

Lyyti modules inaccessible

Detected by Pingoru
Nov 07, 2025, 01:28 PM UTC
Resolved
Nov 07, 2025, 02:01 PM UTC
Duration
32m
Affected: Pulse EVSEvent Websites
Timeline · 4 updates
  1. investigating Nov 07, 2025, 01:28 PM UTC

    We are currently investigating this issue.

  2. identified Nov 07, 2025, 01:40 PM UTC

    The initial root cause is still being investigated. An operational issue affecting a cluster compute node was identified and the node has been recreated. Service has been restored, and we are monitoring the cluster for full stability.

  3. monitoring Nov 07, 2025, 01:55 PM UTC

    The operational issue has been mitigated, and services are now reporting as operational. We are under a period of enhanced monitoring. A key cluster compute node, which was previously unavailable, has been successfully recreated and brought back online. We are now closely monitoring the stability and performance of the cluster. We continue to investigate the root cause of the initial compute node failure.

  4. resolved Nov 07, 2025, 02:01 PM UTC

    This incident has been resolved.

Read the full incident report →