Lyyti Outage History
Lyyti is up right nowPingoru has recorded 51 incidents for Lyyti: 15 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 2 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 1 | 2 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 3 | 7 of 720 (1%) |
| October 2026 | 1 | 0 of 517 (0%) |
Incidents, newest first
Critical October 14, 2026 Message editor engine outage 2m Messaging
Started Oct 14, 2026, 12:28 PM UTC· resolved Oct 14, 2026, 12:31 PM UTC
- investigating Oct 14, 2026, 12:28 PM UTC
Our message editor service is experiencing a major outage, we're sorry for any inconvenience.
- identified Oct 14, 2026, 12:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 14, 2026, 12:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 14, 2026, 12:31 PM UTC
This incident has been resolved.
Major September 21, 2026 Partial outage with Single Sign-On login 1h 23m Lyyti Portal, Lyyti Android application, Lyyti iOS application, Pulse EVS and 1 more
Started Sep 21, 2026, 06:51 AM UTC· resolved Sep 21, 2026, 08:15 AM UTC
- investigating Sep 21, 2026, 06:51 AM UTC
We are currently investigating this issue.
- investigating Sep 21, 2026, 07:36 AM UTC
We are continuing to investigate this issue.
- identified Sep 21, 2026, 08:08 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 21, 2026, 08:15 AM UTC
This incident has been resolved.
Major September 16, 2026 Support services disruption 4h 18m Lyyti Support
Started Sep 16, 2026, 08:44 AM UTC· resolved Sep 16, 2026, 01:02 PM UTC
- investigating Sep 16, 2026, 08:44 AM UTC
We're currently experiencing a disruption to our support services due to an outage with our service provider. You may experience delays in response times or difficulty reaching our support team through all channels.
- monitoring Sep 16, 2026, 11:34 AM UTC
A fix was implemented and our support services appear to be available again. Note that delays and disruptions might still occur. We're monitoring the situation.
- resolved Sep 16, 2026, 01:02 PM UTC
Support services are fully operational without disruptions.
Minor September 4, 2026 Email deliverability issues to Microsoft 365 addresses 1h 15m Messaging
Started Sep 04, 2026, 12:11 PM UTC· resolved Sep 04, 2026, 01:27 PM UTC
- identified Sep 04, 2026, 12:11 PM UTC
Due to a global issue in Microsoft 365 environment, we are currently experiencing email deliverability issues towards Microsoft hosted email addresses. We are monitoring the situation.
- resolved Sep 04, 2026, 01:27 PM UTC
The global Microsoft 365 issue has been resolved, and email delivery has returned to normal. Any delayed emails affected by the outage are currently being resent.
Major July 1, 2026 Major outage 2h 19m Lyyti Portal, Lyyti registration, API & Integrations, Lyyti Support and 4 more
Started Jul 01, 2026, 07:06 AM UTC· resolved Jul 01, 2026, 09:26 AM UTC
- investigating Jul 01, 2026, 07:06 AM UTC
We are currently investigating this issue.
- identified Jul 01, 2026, 07:13 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 01, 2026, 07:22 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 01, 2026, 07:30 AM UTC
We are continuing to monitor for any further issues.
- identified Jul 01, 2026, 07:48 AM UTC
We're currently experiencing unusual high amounts of traffic.
- monitoring Jul 01, 2026, 08:47 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 01, 2026, 09:26 AM UTC
This incident has been resolved.
- postmortem Jul 02, 2026, 10:12 AM UTC
**Status update: Service disruption on 1 July 2026** On Monday 2026-07-01, between 07:00 and 08:55 UTC, Lyyti experienced unavailability and degraded performance affecting Lyyti core, including Portal, registration pages, API, integrations and mobile apps. Due to unforeseen circumstances, a high-traffic registration event triggered multiple edge cases in our system, resulting in significantly higher than expected load on our servers, which in turn caused slowness and disruption to our normal services. This was more than a routine traffic spike, and our team worked throughout the incident to restore full service. As part of our post-mortem analysis, we have identified the underlying causes. We have since deployed fixes to mitigate the identified issues and prevent this from happening again. We apologize for the inconvenience caused by this outage. If you have any further questions regarding this incident, do not hesitate to contact us.
Critical June 16, 2026 Major Outage 42m Lyyti Portal, Lyyti registration, Messaging, API & Integrations and 4 more
Started Jun 16, 2026, 09:14 AM UTC· resolved Jun 16, 2026, 09:57 AM UTC
- investigating Jun 16, 2026, 09:14 AM UTC
We're currently investigating a major outage, no data is lost or corrupted.
- monitoring Jun 16, 2026, 09:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 16, 2026, 09:57 AM UTC
This incident has been resolved.
Minor May 15, 2026 Issues with generating invoices 46m Lyyti registration
Started May 15, 2026, 07:41 AM UTC· resolved May 15, 2026, 08:28 AM UTC
- investigating May 15, 2026, 07:41 AM UTC
We are currently investigating this issue.
- identified May 15, 2026, 07:43 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 15, 2026, 07:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 15, 2026, 08:28 AM UTC
This incident has been resolved.
Minor April 30, 2026 Issues with the email editor 9m Lyyti Portal, Messaging
Started Apr 30, 2026, 09:44 AM UTC· resolved Apr 30, 2026, 09:53 AM UTC
- investigating Apr 30, 2026, 09:44 AM UTC
We are currently investigating this issue.
- identified Apr 30, 2026, 09:47 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 30, 2026, 09:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 30, 2026, 09:53 AM UTC
This incident has been resolved.
Major April 27, 2026 Partial outage with Support services 1h 47m Lyyti Support
Started Apr 27, 2026, 11:43 AM UTC· resolved Apr 27, 2026, 01:30 PM UTC
- investigating Apr 27, 2026, 11:43 AM UTC
We are currently investigating this issue.
- monitoring Apr 27, 2026, 12:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 27, 2026, 01:30 PM UTC
This incident has been resolved.
Minor March 23, 2026 Knowledge base unavailable (Lyyti Portal is working as usual) 3h 6m Lyyti Support
Started Mar 23, 2026, 08:37 AM UTC· resolved Mar 23, 2026, 11:44 AM UTC
- investigating Mar 23, 2026, 08:37 AM UTC
We are currently experiencing issues with our knowledge base and Lyyti's help articles are therefore unavailable. We're investigating the issue and hope to resolve it quickly.
- investigating Mar 23, 2026, 09:45 AM UTC
We are continuing to investigate this issue.
- resolved Mar 23, 2026, 11:44 AM UTC
Knowledge base is available again!
Minor March 18, 2026 Issues with Material bank file uploads 10m Lyyti Portal
Started Mar 18, 2026, 07:47 AM UTC· resolved Mar 18, 2026, 07:58 AM UTC
- investigating Mar 18, 2026, 07:47 AM UTC
We are currently investigating this issue.
- identified Mar 18, 2026, 07:47 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 18, 2026, 07:58 AM UTC
This incident has been resolved.
Minor February 20, 2026 Message statuses not reflected 2d 21h
Started Feb 20, 2026, 05:00 PM UTC· resolved Feb 23, 2026, 02:00 PM UTC
- resolved Feb 23, 2026, 01:55 PM UTC
Statuses for outbound email messages were not properly reflected in the messaging statistics in Lyyti Portal. The status update was out of order between Friday 18:50 UTC and Monday 13:25 UTC, and mail statuses updated during this time will unfortunately not be reflected in the messaging statistics in Lyyti Portal. Rest assured that the incident only concerns the visibility of message statuses. Email messages has been delivered as normal during the whole period of this incident. We are sorry for the inconvenience caused by this issue.
Minor February 18, 2026 Message statuses are not reflected properly 2h 46m Messaging
Started Feb 18, 2026, 12:53 PM UTC· resolved Feb 18, 2026, 03:39 PM UTC
- investigating Feb 18, 2026, 12:53 PM UTC
Since approximately 8:40 UTC today, statuses for outbound email messages are not properly reflected in the messaging statistics in Lyyti Portal. This causes all messages to be shown as 'sent' regardless of the actual status. In other words, statuses like 'opened', 'clicked', 'bounced', 'blocked', are not currently reflected for most messages sent today. Rest assured that messages are being delivered as normal, and the issue at hand only concerns the statistics and the visibility of statuses for specific messages. We are investigating the issue together with the email service provider, and we will let you know once the issue has been resolved.
- monitoring Feb 18, 2026, 01:33 PM UTC
The cause for the issue with the statuses has been located and the issue has been resolved. Email status updates are currently flowing normally, but it will take a moment for the statuses for the last few hours to be updated within Lyyti. We are monitoring the situation and will close the incident once all statuses have been properly updated.
- resolved Feb 18, 2026, 03:39 PM UTC
Retroactive email statuses that had accumulated during the day have been updated, and statuses are updating in real-time as of approximately 14:05 UTC. This incident has been resolved.
Critical December 5, 2025 Support services are down 15m Lyyti Support
Started Dec 05, 2025, 09:10 AM UTC· resolved Dec 05, 2025, 09:25 AM UTC
- investigating Dec 05, 2025, 09:10 AM UTC
Our support services are currently unavailable due to a major Cloudfare outage. We're monitoring the situation.
- monitoring Dec 05, 2025, 09:19 AM UTC
Our support services are slowly up and running again.
- resolved Dec 05, 2025, 09:25 AM UTC
The incident has been resolved and our support services are up and running again.
Major November 7, 2025 Lyyti modules inaccessible 32m Pulse EVS, Event Websites
Started Nov 07, 2025, 01:28 PM UTC· resolved Nov 07, 2025, 02:01 PM UTC
- investigating Nov 07, 2025, 01:28 PM UTC
We are currently investigating this issue.
- identified Nov 07, 2025, 01:40 PM UTC
The initial root cause is still being investigated. An operational issue affecting a cluster compute node was identified and the node has been recreated. Service has been restored, and we are monitoring the cluster for full stability.
- monitoring Nov 07, 2025, 01:55 PM UTC
The operational issue has been mitigated, and services are now reporting as operational. We are under a period of enhanced monitoring. A key cluster compute node, which was previously unavailable, has been successfully recreated and brought back online. We are now closely monitoring the stability and performance of the cluster. We continue to investigate the root cause of the initial compute node failure.
- resolved Nov 07, 2025, 02:01 PM UTC
This incident has been resolved.
Critical October 2, 2025 Issues with Event Websites and Pulse EVS 34m Pulse EVS, Event Websites
Started Oct 02, 2025, 06:34 AM UTC· resolved Oct 02, 2025, 07:09 AM UTC
- investigating Oct 02, 2025, 06:34 AM UTC
We are currently investigating this issue.
- identified Oct 02, 2025, 06:37 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 02, 2025, 06:44 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 02, 2025, 07:09 AM UTC
This incident has been resolved.
Minor September 30, 2025 Delay in email send outs 4h 21m Messaging
Started Sep 30, 2025, 10:28 AM UTC· resolved Sep 30, 2025, 02:49 PM UTC
- investigating Sep 30, 2025, 10:28 AM UTC
We are currently experiencing a delay in email send outs. Messages will be delivered, but with a delay. We're currently investigating the issue with our email service provider.
- identified Sep 30, 2025, 11:24 AM UTC
The issue has been identified and a fix is being implemented by our email service provider.
- resolved Sep 30, 2025, 02:49 PM UTC
This incident has been resolved.
Major September 11, 2025 Modules backend unresponsive 20m Pulse EVS, Event Websites
Started Sep 11, 2025, 08:45 AM UTC· resolved Sep 11, 2025, 09:06 AM UTC
- investigating Sep 11, 2025, 08:45 AM UTC
We are currently investigating this issue.
- monitoring Sep 11, 2025, 08:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2025, 09:06 AM UTC
This incident has been resolved.
Major August 12, 2025 Intermittent unavailability of web services 10m
Started Aug 12, 2025, 03:00 PM UTC· resolved Aug 12, 2025, 03:10 PM UTC
- resolved Aug 14, 2025, 06:12 AM UTC
Due to abnormally high load on some production servers, our web services experienced an intermittent outage between 15:00-15:10 UTC. This resulted in momentary inability to access event registration pages and other web services. The underlying causes have been analyzed and fixes are being implemented to prevent similar outages from occurring in the future. We are sorry for the inconvenience caused by this outage.
Critical August 7, 2025 Major service outage 42m Lyyti Portal, Lyyti registration, Messaging, API & Integrations and 5 more
Started Aug 07, 2025, 10:21 AM UTC· resolved Aug 07, 2025, 11:03 AM UTC
- investigating Aug 07, 2025, 10:21 AM UTC
We are currently investigating this issue.
- investigating Aug 07, 2025, 10:21 AM UTC
We are continuing to investigate this issue.
- monitoring Aug 07, 2025, 10:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 07, 2025, 11:03 AM UTC
This incident has been resolved. The root cause for the incident was related to code changes that were deployed into production by our production team. Despite being properly reviewed and approved, the code changes caused unforeseen issues under certain circumstances. As a result, there were issues accessing Lyyti's services between 10:00-10:23 UTC. We are sorry for the inconvenience caused by this outage.
Major May 21, 2025 Event websites disruption 27m Event Websites
Started May 21, 2025, 10:26 AM UTC· resolved May 21, 2025, 10:54 AM UTC
- investigating May 21, 2025, 10:26 AM UTC
We are currently investigating this issue.
- identified May 21, 2025, 10:34 AM UTC
Issue been caused by security systems, proceeding with reconfigure
- monitoring May 21, 2025, 10:37 AM UTC
Issue has been resolved, monitoring system stability.
- resolved May 21, 2025, 10:54 AM UTC
This incident has been resolved.
Critical May 20, 2025 Event website outage 11m Event Websites
Started May 20, 2025, 02:22 PM UTC· resolved May 20, 2025, 02:34 PM UTC
- investigating May 20, 2025, 02:22 PM UTC
Event websites are currently unavailable and returning HTTP 500 errors, we are investigating the issue and will report back shortly.
- resolved May 20, 2025, 02:34 PM UTC
A fix has been implemented and event websites are working again as of 15:26 UTC. We are truly sorry for the inconvenience caused by this outage. This incident has been resolved.
Critical May 13, 2025 Issues with outbound email messages 10h 25m Messaging
Started May 13, 2025, 09:09 PM UTC· resolved May 14, 2025, 07:34 AM UTC
- investigating May 13, 2025, 09:09 PM UTC
We are currently investigating an issue related to outbound email messages sent through Lyyti. Outbound email messages might not currently reach their recipients as intended. We are sorry for the inconvenience, and we will keep you updated as the situation progresses.
- identified May 13, 2025, 11:08 PM UTC
The issue has been identifed and is related to the Mailjet email service provider. Messages that are normally sent through Lyyti using Mailjet are currently not being delivered, as of Tuesday 2025-05-14 20:36 UTC. This includes most email messages sent through Lyyti, including both transactional and non-transactional email. Clients using a custom SMTP relay are unaffected. We are working together with Mailjet to resolve the issue and restore email service as soon as possible. We are truly sorry for the inconvenience caused by this incident.
- monitoring May 14, 2025, 07:05 AM UTC
A fix has been implemented and previously queued messages are currently being sent. No email messages have been lost, i.e. all messages are being sent, albeit with a delay. Once again, we are sorry for the inconvenience caused by this outage.
- resolved May 14, 2025, 07:34 AM UTC
This incident has been resolved.
Major May 5, 2025 Public event websites unavailable 19m
Started May 05, 2025, 09:35 AM UTC· resolved May 05, 2025, 09:54 AM UTC
- resolved May 05, 2025, 10:15 AM UTC
Due to technical issues, event websites were unavailable today between 09:35-09:54 UTC. The outage affected published, public-facing websites. We are sorry for the inconvenience caused by this outage.
Major March 4, 2025 Event Websites and PulseEVS are having limited availability 25m Pulse EVS, Event Websites
Started Mar 04, 2025, 07:39 AM UTC· resolved Mar 04, 2025, 08:05 AM UTC
- investigating Mar 04, 2025, 07:39 AM UTC
We are currently investigating the issue
- identified Mar 04, 2025, 07:52 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 04, 2025, 08:05 AM UTC
This incident has been resolved.