Lyons Communications experienced a major incident on August 1, 2023 affecting Cable Broadband Internet and Television and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Cable Broadband InternetTelevisionTelephone
Update timeline
- identified Aug 01, 2023, 01:50 AM UTC
The issue has been identified and we are awaiting power to be restored by Longmont Power.
- identified Aug 01, 2023, 02:04 AM UTC
Longmont Power is aware of the outage and has dispatched crews to make repairs and restore power to the affected areas. They are estimating 1 hr.
- monitoring Aug 01, 2023, 03:03 AM UTC
Longmont Power appears to have been restored. All our services have returned to normal. We will continue to monitor services to ensure they are stable.
- resolved Aug 01, 2023, 03:21 AM UTC
All services are online and appear to be stable. Please contact us if you are still experiencing any issues with your service.