Lyons Communications experienced a major incident on March 12, 2026 affecting Cable Broadband Internet and Managed Wifi, lasting 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Mar 12, 2026, 04:47 PM UTC
Dear Valued Customer, We want to make you aware of a current service outage affecting Cable Broadband customers in the Stone Canyon area. Cause: High winds from an ongoing wind storm have disrupted service in your area. Services Affected: Cable Broadband Location: Stone Canyon Please note that the high winds may cause additional power outages and will continue monitoring throughout the day. We will provide updates as they become available. We apologize for the inconvenience this has caused and appreciate your patience. We will send a follow-up notification once service has been restored. If you have any questions, please don't hesitate to contact our office at 303-823-2313. Thank you, Lyons Communications
- monitoring Mar 12, 2026, 07:14 PM UTC
Dear Lyons Communications Customers, We are still seeing intermittent power outages that are impacting a small number of our cable broadband customers. We are monitoring the situation and will provide updates as they become available. Thank you for your patience. Thank you, Lyons Communications
- resolved Mar 12, 2026, 10:47 PM UTC
The wind storm has died down and all systems are operational at this time. Thank you for your patience during this storm. If you are still having issues with your service, reach out to our office at 303-823-2313. Have a wonderful evening.