Lyons Communications incident

Wildland Fire

Notice Resolved View vendor source →

Lyons Communications experienced a notice incident on July 31, 2024 affecting Fixed Wireless Access Internet and Cable Broadband Internet and 1 more component, lasting 5d 9h. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2024, 06:54 AM UTC
Resolved
Aug 05, 2024, 04:42 PM UTC
Duration
5d 9h
Detected by Pingoru
Jul 31, 2024, 06:54 AM UTC

Affected components

Fixed Wireless Access InternetCable Broadband InternetTelevisionFiber InternetTelephoneManaged Wifi

Update timeline

  1. monitoring Jul 31, 2024, 06:54 AM UTC

    As you all know, a wildland fire broke out today on Eagle Ridge Rd. Luckily, services have remained operational throughout the incident. It's hard to predict what tomorrow will bring. We will be suspending the majority of our operations. Our ability to respond to emails and phone calls will also be limited. Power has been turned off in the fire areas which may affect some of our fixed wireless customers. Our hearts go out to anyone affected by the fire. We pray for calm weather tomorrow and for the safety of our dedicated first responders.

  2. resolved Aug 05, 2024, 04:42 PM UTC

    Thanks to the quick actions of our first responders, services remained operational throughout this incident.