Lynes incident

Provisioning issue

Minor Resolved View vendor source →

Lynes experienced a minor incident on October 21, 2024 affecting Phone system, lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2024, 12:38 PM UTC
Resolved
Oct 24, 2024, 08:24 AM UTC
Duration
2d 19h
Detected by Pingoru
Oct 21, 2024, 12:38 PM UTC

Affected components

Phone system

Update timeline

  1. investigating Oct 21, 2024, 12:38 PM UTC

    Some users are currently experiencing problems with provisioning on parts of the system since 14:26, this can affect on and off mexing, setup of users and numbers. Calls are not affected by this interference.

  2. resolved Oct 22, 2024, 06:17 AM UTC

    Previous disturbance has been remedied. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.

  3. resolved Oct 22, 2024, 11:46 AM UTC

    There are still some issues with portings not beeing sent correctly, technicians are working on a solution.

  4. resolved Oct 24, 2024, 08:24 AM UTC

    Previous disturbance has been remedied since 14:04 2024-10-23. Technicians continue to monitor the system. We apologize for any inconvenience this may have caused you and are following up on the work to counteract similar disruptions in the future.