Lyanthe incident

Vertraging in factuur verwerking en archief toegang beperking - Invoice Processing and Archive Access Issues

Minor Resolved View vendor source →

Lyanthe experienced a minor incident on May 2, 2025 affecting Scan & Recognize and Web and 1 more component, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
May 02, 2025, 07:43 AM UTC
Resolved
May 06, 2025, 09:00 AM UTC
Duration
4d 1h
Detected by Pingoru
May 02, 2025, 07:43 AM UTC

Affected components

Scan & RecognizeWebWeb

Update timeline

  1. investigating May 02, 2025, 07:43 AM UTC

    Er is vertraging bij het verwerken van facturen met meerdere pagina's. Daarnaast kunnen pdf-bestanden van vorig jaar en eerder niet worden opgehaald uit het archief. ———————————————————————————————————————————————————————————— There is a delay in processing multi-page invoices. Additionally, PDFs from last year and earlier cannot be retrieved from the archive. ———————————————————————————————————————————————————————————— Le traitement des factures multi-pages subit un retard. De plus, les fichiers PDF de l’année dernière et des années précédentes ne peuvent pas être récupérés dans les archives.

  2. resolved May 06, 2025, 09:00 AM UTC

    This incident has been resolved.