Lyanthe incident

Verminderde werking Lyanthe App upload & ScanAPI upload - Degraded performance Lyanthe App Upload & ScanAPI upload

Minor Resolved View vendor source →

Lyanthe experienced a minor incident on April 1, 2025 affecting Scan & Recognize and Scan API and 1 more component, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2025, 07:24 AM UTC
Resolved
Apr 01, 2025, 10:14 AM UTC
Duration
2h 50m
Detected by Pingoru
Apr 01, 2025, 07:24 AM UTC

Affected components

Scan & RecognizeScan APILyanthe Invoices App

Update timeline

  1. identified Apr 01, 2025, 07:24 AM UTC

    We ondervinden momenteel een probleem waarbij bestandsuploads via de ScanAPI en App worden beïnvloed en soms een onbekende fout geven. Ons team onderzoekt de oorzaak en werkt aan een oplossing. Onze excuses voor het ongemak. ———————————————————————————————————————————————————————————— We are currently experiencing an issue where file uploads via the ScanAPI and App are affected and may sometimes return an unknown error. Our team is investigating the cause and working on a solution. We apologize for the inconvenience. ———————————————————————————————————————————————————————————— Nous rencontrons actuellement un problème : les téléchargements de fichiers via l’API Scan et l’application sont affectés et peuvent parfois renvoyer une erreur inconnue. Notre équipe enquête sur la cause et travaille à une solution. Nous nous excusons pour la gêne occasionnée.

  2. resolved Apr 01, 2025, 10:14 AM UTC

    This incident has been resolved.