LuxSci incident

Archival may have been temporarily disabled for some domains last night

Notice Resolved View vendor source →

LuxSci experienced a notice incident on October 21, 2025 affecting Email Archival, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 01:57 PM UTC
Resolved
Oct 21, 2025, 01:57 PM UTC
Duration
—
Detected by Pingoru
Oct 21, 2025, 01:57 PM UTC

Affected components

Email Archival

Update timeline

  1. resolved Oct 21, 2025, 01:57 PM UTC

    Due to a side effect of the Amazon Web Servers (AWS) outage from yesterday, some of LuxSci's customer domains may have had archival disabled for a short time frame. This occurred between 9:19pm ET and 2am ET.During this time email may not have been archived. The problem has been resolved and archival has been re-enabled on all domains that had it previous to this issue.