LuxSci incident

Proofpoint Outage Affecting Some users With Premium Email Filtering

Major Resolved View vendor source →

LuxSci experienced a major incident on January 22, 2026 affecting Premium Email Filtering, lasting 4h 46m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 09:46 PM UTC
Resolved
Jan 23, 2026, 02:33 AM UTC
Duration
4h 46m
Detected by Pingoru
Jan 22, 2026, 09:46 PM UTC

Affected components

Premium Email Filtering

Update timeline

  1. investigating Jan 22, 2026, 09:46 PM UTC

    Proofpoint, our Premium Email Filtering provider, is experiencing issues that are affecting mail delivery. We have contacted Proofpoint regarding the issue. They are aware of the issue and are currently investigating it. We will update this post once we have additional information.

  2. resolved Jan 23, 2026, 02:33 AM UTC

    This incident has been resolved.