Lusha Outage History

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Lusha had 12 outages in the last 2 years totaling 16h 37m of downtime — averaging 0.5 incidents per month.

There were 12 Lusha outages since August 13, 2025 totaling 16h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lusha.com

Minor August 7, 2026

Investigating issues with Prospecting

Detected by Pingoru
Aug 07, 2026, 05:44 PM UTC
Resolved
Aug 07, 2026, 06:33 PM UTC
Duration
48m
Affected: Prospecting
Timeline · 4 updates
  1. investigating Aug 07, 2026, 05:44 PM UTC

    We are currently investigating an issue affecting company search in Prospecting. Some users may experience errors or incomplete results.

  2. identified Aug 07, 2026, 05:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 07, 2026, 06:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 07, 2026, 06:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 3, 2026

Elevated error rates affecting some API requests

Detected by Pingoru
Aug 03, 2026, 10:50 AM UTC
Resolved
Aug 03, 2026, 02:04 PM UTC
Duration
3h 14m
Affected: PlugInProspectingLusha DashboardLusha API
Timeline · 6 updates
  1. investigating Aug 03, 2026, 10:50 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 03, 2026, 11:06 AM UTC

    We are currently investigating an issue that may cause elevated error rates and degraded performance for some users. Our engineering team identified the issue through automated monitoring and is actively working to determine the root cause. Some requests may fail or respond more slowly than usual during this time. We will provide another update within 30 minutes, or sooner if the situation changes. We apologize for the inconvenience and appreciate your patience.

  3. identified Aug 03, 2026, 11:40 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Aug 03, 2026, 12:44 PM UTC

    We have identified the cause of the elevated error rates and are working on a fix. We will update once remediation is in progress.

  5. monitoring Aug 03, 2026, 01:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 03, 2026, 02:04 PM UTC

    All services are fully operational. Support has confirmed customers are back to normal operation.

Read the full incident report →

Minor July 6, 2026

Empty results from Workspace

Detected by Pingoru
Jul 06, 2026, 04:54 AM UTC
Resolved
Jul 06, 2026, 09:29 AM UTC
Duration
4h 34m
Affected: Lusha Dashboard
Timeline · 5 updates
  1. investigating Jul 06, 2026, 04:54 AM UTC

    We are currently investigating an issue where some users may see empty results when opening conversations.

  2. identified Jul 06, 2026, 05:17 AM UTC

    Our team has identified the root cause and is working on a resolution.

  3. monitoring Jul 06, 2026, 06:23 AM UTC

    The primary issue (empty results / permission errors on conversation & list views) now appears resolved. Impacted users can once again perform the operation successfully. We are keeping the incident in monitoring before calling full resolution.

  4. monitoring Jul 06, 2026, 06:25 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 06, 2026, 09:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 1, 2026

Conversational Intelligence returning 504 errors

Detected by Pingoru
Jun 01, 2026, 08:36 AM UTC
Resolved
Jun 01, 2026, 09:46 AM UTC
Duration
1h 9m
Affected: Engage
Timeline · 4 updates
  1. investigating Jun 01, 2026, 08:36 AM UTC

    We are currently investigating disruptions to CI service.

  2. identified Jun 01, 2026, 09:09 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 01, 2026, 09:14 AM UTC

    between 08:33–09:05 UTC users saw errors loading CI features (calendar, meetings, snippets); root cause was an internal routing certificate mismatch, traffic has fully recovered and we are adding monitoring to prevent recurrence.

  4. resolved Jun 01, 2026, 09:46 AM UTC

    Conversational Intelligence (EU) is fully restored — the routing issue that caused errors between 07:45–09:05 UTC has been fixed and monitoring is in place to prevent recurrence.

Read the full incident report →

Major May 13, 2026

Latency issues with API requests

Detected by Pingoru
May 13, 2026, 02:06 PM UTC
Resolved
May 13, 2026, 02:25 PM UTC
Duration
18m
Affected: Lusha API
Timeline · 3 updates
  1. identified May 13, 2026, 02:06 PM UTC

    We are currently investigating reports of increased latency and intermittent timeouts when making API requests.

  2. monitoring May 13, 2026, 02:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 13, 2026, 02:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 5, 2026

Investigating: Service Disruption in Prospecting

Detected by Pingoru
May 05, 2026, 09:59 AM UTC
Resolved
May 05, 2026, 11:07 AM UTC
Duration
1h 8m
Affected: Prospecting
Timeline · 3 updates
  1. investigating May 05, 2026, 09:59 AM UTC

    We are currently investigating an issue affecting the availability of our Prospecting service. You may experience errors or difficulties accessing this feature at this time. Our engineering team is actively looking into the root cause, and we are working to restore full service as quickly as possible. We apologize for the inconvenience and will provide another update shortly.

  2. identified May 05, 2026, 10:08 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 05, 2026, 11:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 21, 2026

Lusha's services are not available

Detected by Pingoru
Apr 21, 2026, 12:47 PM UTC
Resolved
Apr 21, 2026, 01:38 PM UTC
Duration
51m
Affected: PlugInProspectingLusha DashboardLusha APIEngage
Timeline · 4 updates
  1. investigating Apr 21, 2026, 12:47 PM UTC

    We are currently investigating this issue.

  2. identified Apr 21, 2026, 12:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 21, 2026, 12:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2026, 01:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 5, 2026

Search Services – Partial Availability

Detected by Pingoru
Jan 05, 2026, 02:09 PM UTC
Resolved
Jan 05, 2026, 04:16 PM UTC
Duration
2h 6m
Affected: PlugInProspectingLusha DashboardLusha API
Timeline · 4 updates
  1. investigating Jan 05, 2026, 02:09 PM UTC

    We are currently investigating this issue.

  2. identified Jan 05, 2026, 02:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 05, 2026, 02:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 05, 2026, 04:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 5, 2025

Cloudflare issues

Detected by Pingoru
Dec 05, 2025, 09:24 AM UTC
Resolved
Dec 05, 2025, 09:46 AM UTC
Duration
22m
Affected: Lusha Dashboard
Timeline · 2 updates
  1. monitoring Dec 05, 2025, 09:24 AM UTC

    Service has been restored following a widespread internet disruption. All systems are operating normally, and we continue to monitor stability.

  2. resolved Dec 05, 2025, 09:46 AM UTC

    The incident has been resolved, and all services are operating normally. We will continue monitoring to ensure stability.

Read the full incident report →

Critical November 11, 2025

Lusha Service Disruption

Detected by Pingoru
Nov 11, 2025, 09:34 AM UTC
Resolved
Nov 11, 2025, 10:18 AM UTC
Duration
44m
Affected: PlugInProspectingLusha DashboardLusha APIEngage
Timeline · 4 updates
  1. investigating Nov 11, 2025, 09:34 AM UTC

    Lusha services are currently unavailable. Details: We’re aware of an issue causing service disruption and our engineering teams are actively investigating the cause.

  2. identified Nov 11, 2025, 09:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 11, 2025, 09:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 11, 2025, 10:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 7, 2025

Services outage

Detected by Pingoru
Sep 07, 2025, 02:20 PM UTC
Resolved
Sep 07, 2025, 02:20 PM UTC
Duration
29s
Affected: PlugInProspectingLusha DashboardLusha APIEngage
Timeline · 2 updates
  1. monitoring Sep 07, 2025, 02:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Sep 07, 2025, 02:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 13, 2025

Lusha Dashboard Access Issue

Detected by Pingoru
Aug 13, 2025, 01:06 PM UTC
Resolved
Aug 13, 2025, 02:25 PM UTC
Duration
1h 18m
Affected: PlugInProspectingLusha Dashboard
Timeline · 3 updates
  1. investigating Aug 13, 2025, 01:06 PM UTC

    We are currently aware of an issue affecting dashboard access for some customers. Our team is actively investigating and working to resolve it as quickly as possible.

  2. monitoring Aug 13, 2025, 01:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 13, 2025, 02:25 PM UTC

    This incident has been resolved.

Read the full incident report →