Luma incident

Elevated error rates observed on Ray3 and Ray2

Minor Resolved View vendor source →

Luma experienced a minor incident on April 4, 2026 affecting API and Dream Machine, lasting 13h. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2026, 07:00 AM UTC
Resolved
Apr 04, 2026, 08:00 PM UTC
Duration
13h
Detected by Pingoru
Apr 04, 2026, 07:00 AM UTC

Affected components

APIDream Machine

Update timeline

  1. investigating Apr 04, 2026, 07:00 AM UTC

    we are experiencing elevated error rates on Ray3 and Ray2 due to intermittent network issues with an upstream provider. we are actively investigating.

  2. resolved Apr 04, 2026, 08:00 PM UTC

    The issue has been resolved. service is back to normal.