Luma experienced a minor incident on July 16, 2026 affecting API and Dream Machine and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
APIDream MachineLuma Agents
Update timeline
- investigating Jul 16, 2026, 08:26 AM UTC
We're experiencing degraded authentication across some of our applications due to an ongoing incident with our upstream identity provider/ Users may see slow or failed logins, including SSO. Existing sessions are not affected. We're monitoring the provider's status and will update as soon as service is restored.
- resolved Jul 16, 2026, 10:11 AM UTC
The upstream auth provider issue has been resolved. Logins and SSO are back to normal across all apps. We've confirmed recovery and will continue monitoring.