Lucca incident

Some Lucca applications are experiencing degraded latency.

Notice Resolved View vendor source →

Lucca experienced a notice incident on June 2, 2025, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2025, 07:05 AM UTC
Resolved
Jun 02, 2025, 09:54 AM UTC
Duration
2h 49m
Detected by Pingoru
Jun 02, 2025, 07:05 AM UTC

Update timeline

  1. investigating Jun 02, 2025, 07:05 AM UTC

    Some Lucca applications are experiencing degraded service due to increased latency on one of our cells. We are working to resolve this as quickly as possible. Certaines applications Lucca rencontrent actuellement un niveau de service dégradé en raison d’une augmentation de latence sur l’une de nos cellules. Nous rétablissons le service aussi rapidement que possible.

  2. monitoring Jun 02, 2025, 07:27 AM UTC

    We've deployed a fix and are seeing recovery across the application. We will continue to monitor before resolving. Le correctif a été déployé et nous constatons un retour progressif à la normale. Nous poursuivons la surveillance avant de considérer l’incident clos.

  3. monitoring Jun 02, 2025, 08:02 AM UTC

    Some Lucca applications are still experiencing high latency on one of our clusters. Our teams continue to investigate and monitor the situation. Certaines applications Lucca subissent toujours une latence élevée sur l’un de nos clusters. Nos équipes poursuivent l’investigation et la surveillance.

  4. resolved Jun 02, 2025, 09:54 AM UTC

    Lucca applications are now fully available. Les applications Lucca sont maintenant totalement disponibles.