Lucca incident

Lucca Compensation application is experiencing degraded service.

Notice Resolved View vendor source →

Lucca experienced a notice incident on September 9, 2025, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 09:31 AM UTC
Resolved
Sep 09, 2025, 12:16 PM UTC
Duration
2h 45m
Detected by Pingoru
Sep 09, 2025, 09:31 AM UTC

Update timeline

  1. investigating Sep 09, 2025, 09:31 AM UTC

    La page Situation individuelle de l'application Lucca Rémunération est actuellement indisponible. Nos équipes techniques sont mobilisées pour rétablir le service aussi rapidement que possible. Les autres applications Lucca fonctionnent normalement. The Individual Situation page within the Lucca Compensation application is currently unavailable. Our technical teams are working to resolve this as quickly as possible. All other Lucca applications are operating normally.

  2. identified Sep 09, 2025, 09:55 AM UTC

    Nous avons identifié la cause de l'incident sur la page Situation individuelle. Un correctif est actuellement en cours de validation avant son déploiement. Nous vous tiendrons informés de la résolution complète. We have identified the cause of the issue on the Individual Situation page. A fix is currently undergoing validation before being deployed. We will keep you updated on the full resolution.

  3. resolved Sep 09, 2025, 12:16 PM UTC

    Lucca applications are now fully available. Les applications Lucca sont maintenant totalement disponibles.