Lucca incident

Some Lucca applications are experiencing degraded performance.

Notice Resolved View vendor source →

Lucca experienced a notice incident on January 5, 2026, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2026, 08:26 AM UTC
Resolved
Jan 05, 2026, 10:05 AM UTC
Duration
1h 38m
Detected by Pingoru
Jan 05, 2026, 08:26 AM UTC

Update timeline

  1. investigating Jan 05, 2026, 08:26 AM UTC

    Some Lucca applications are experiencing degraded performance. We are working to resolve this as quickly as possible. Certaines applications Lucca rencontrent actuellement un niveau de performance dégradé. Nous sommes en train de rétablir le service aussi rapidement que possible.

  2. identified Jan 05, 2026, 08:48 AM UTC

    We have investigated and identified a fix. We will continue to monitor as this is deployed. Nous avons identifié la cause et sommes en train de la corriger.

  3. monitoring Jan 05, 2026, 09:08 AM UTC

    We've deployed a fix and are seeing recovery across the application. We will continue to monitor before resolving. Le correctif a été déployé et nous constatons un retour progressif à la normale. Nous poursuivons la surveillance avant de considérer l’incident clos.

  4. resolved Jan 05, 2026, 10:05 AM UTC

    Lucca applications are now fully available. Les applications Lucca sont maintenant totalement disponibles.