Lucca incident

Some Lucca applications are experiencing degraded service.

Critical Resolved View vendor source →

Lucca experienced a critical incident on May 6, 2024, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2024, 07:12 AM UTC
Resolved
May 06, 2024, 09:04 AM UTC
Duration
1h 51m
Detected by Pingoru
May 06, 2024, 07:12 AM UTC

Update timeline

  1. investigating May 06, 2024, 07:12 AM UTC

    Some Lucca applications are experiencing degraded service. We are working to resolve this as quickly as possible. Certaines applications Lucca rencontrent actuellement un niveau de service dégradé. Nous sommes en train de rétablir le service aussi rapidement que possible.

  2. monitoring May 06, 2024, 08:05 AM UTC

    We've deployed a fix and are seeing recovery across the application. We will continue to monitor before resolving. Le correctif a été déployé et nous constatons un retour progressif à la normale. Nous poursuivons la surveillance avant de considérer l’incident clos.

  3. resolved May 06, 2024, 09:04 AM UTC

    Lucca applications are now fully available. Les applications Lucca sont maintenant totalement disponibles.