Lucca incident

Some Lucca applications are experiencing degraded service.

Notice Resolved View vendor source →

Lucca experienced a notice incident on December 5, 2024, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2024, 01:40 PM UTC
Resolved
Dec 05, 2024, 04:26 PM UTC
Duration
2h 45m
Detected by Pingoru
Dec 05, 2024, 01:40 PM UTC

Update timeline

  1. investigating Dec 05, 2024, 01:40 PM UTC

    Some Lucca applications are experiencing degraded service related to file management . We are working to resolve this as quickly as possible. Certaines applications Lucca rencontrent actuellement un niveau de service dégradé concernant la gestion des fichiers utilisateurs. Nous sommes en train de rétablir le service aussi rapidement que possible.

  2. monitoring Dec 05, 2024, 02:09 PM UTC

    We've deployed a fix and are seeing recovery across the application. We will continue to monitor before resolving. Le correctif a été déployé et nous constatons un retour progressif à la normale. Nous poursuivons la surveillance avant de considérer l’incident clos.

  3. resolved Dec 05, 2024, 04:26 PM UTC

    This incident has been resolved.