Lone Wolf Outage History

We are currently investigating an issue affecting TransactionDesk login. Some users may experience significant latency or receive an “Uh oh… Something went wrong” error when attempting to access TransactionDesk. Our team is actively investigating the issue and will provide further updates as more information becomes available.

We are investigating an issue affecting users when preparing signings. ZipForms is the most affected application. Users may encounter an error that prevents them from continuing with the signing. Workaround: Resume the signing draft from the eSign tab, or select the document from the Documents tab and click eSign. We are actively investigating the issue and will provide updates as more information becomes available.

Our team continues to investigate the issue affecting users when preparing signings. The issue remains ongoing, and no resolution is available at this time. We will provide another update as soon as more information becomes available.

Our team continues to investigate the issue, and we have not yet identified the underlying cause. The issue remains ongoing, and we are actively working toward a resolution. We will provide another update as soon as more information becomes available.

We are aware of an issue where users attempting to log in are receiving an error message. This is preventing users from proceeding with their login. Current Status: Our team is actively investigating the root cause of this issue and working to resolve it as quickly as possible. We apologize for the inconvenience and appreciate your patience. Next Steps: We will provide updates here as soon as we have more information or a resolution.

We are continuing to investigate this issue.

One of our third-party partners is experiencing an issue that may affect the sending of your emails. We’re working closely with them to resolve the problem and will keep you updated. To stay up to date on our progress, you can subscribe to system notifications.

Our partner Cloudfare is experiencing an outage that may be impacting your experience with TransactionDesk. We are monitoring the situation closely and will provide updates as they become available. Thank you for your patience. Note: Zipform Edition and Transact are not impacted by this outage and are operational.

We are aware of an issue affecting Transactions (TransactionDesk Edition). Lone Wolf is investigating the issue and working toward a resolution as quickly as possible. At any time, you can check the status of this issue at statuspage.lwolf.com. We apologize for the inconvenience and thank you for your patience.

Authentisign is currently experiencing an issue. Our team is aware and working to restore service as quickly as possible.

We are aware of an intermittent issue of slowness for some clients in LionDesk v1 and v2. We are investigating the issue and working toward a resolution as quickly as possible.

Authentisign 2.0, ZipFormPlus, and TransactionDesk performance is currently degraded due to connection issues within Azure and our Data Centers. Our engineers are currently working with Microsoft team to identify the solution. We will keep you posted.

We implemented a workaround to restore service. We are starting to see the integrations working. We are still working with the Microsoft team on a permanent fix. We will keep you posted.

Our team is actively investigating an issue affecting Front Office (PBGO). We're working to resolve it as quickly as possible and will provide updates here as we learn more. We appreciate your patience and apologize for the disruption.

We are aware of an issue (PDF server not loading reports) in (Cloud CMA - ). We are investigating the issue and working toward a resolution as quickly as possible.

We are aware of an issue affecting Lone Wolf Transactions (zipForm Edition), in which a subset of forms are not loading correctly when ‘print/save’ is selected. We’re investigating the issue and working toward a resolution as quickly as possible. At any time, you can check the status of this issue at statuspage.lwolf.com. We apologize for the inconvenience and thank you for your patience.