Lone Wolf experienced a major incident on October 29, 2025 affecting Authentisign 1.0 and Unified Login and 1 more component, lasting 8h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:40 PM UTC
We are aware of an issue that may be affecting some users with access Lone Wolf Foundation. Lone Wolf is investigating the issue and working toward a resolution as quickly as possible. We apologize for the inconvenience and thank you for your patience.
- investigating Oct 29, 2025, 04:55 PM UTC
We are continuing to investigate this issue.
- investigating Oct 29, 2025, 06:09 PM UTC
We are aware of an issue that may be affecting some users with access Lone Wolf Foundation. Lone Wolf is working with its technology providers of the affected solutions as we move toward a resolution as quickly as possible. Some access issues have cleared while we continue to work toward complete restoration. We currently have no ETA of complete resolution at this time. We apologize for the inconvenience and thank you for your patience.
- investigating Oct 29, 2025, 07:10 PM UTC
We are continuing to investigate this issue.
- investigating Oct 29, 2025, 07:11 PM UTC
Some of our products are currently affected by the ongoing Azure and Microsoft 365 outage. We are monitoring the situation closely and will provide updates as they become available. Thank you for your patience.
- investigating Oct 29, 2025, 08:25 PM UTC
We continue to attempt to work around the Microsoft outage in Azure that has affected many of our customers. Microsoft continues its repair of it's services as well to restore service. Our common goal is service restoration in the quickest time possible. We appreciate your patience while we navigate this issue.
- investigating Oct 29, 2025, 09:34 PM UTC
We are continuing to investigate this issue.
- investigating Oct 29, 2025, 09:40 PM UTC
Service restoration status - Improving. Microsoft has diagnosed and is rolling out repair of the affected environment. This is going to take several more hours to complete (estimated 2 more hours), however we are already seeing significant relief to our impacted services. We are awaiting full completion of restoration by Microsoft. We appreciate your patience and understanding during this difficult time.
- resolved Oct 30, 2025, 12:42 AM UTC
Service restoration status - Resolved. Microsoft has completed restoration services. We appreciate your patience and understanding during this difficult time.