Lone Wolf had 8 outages in the last 2 years totaling 58h 22m of downtime — averaging 0.3 incidents per month.
There were 8 Lone Wolf outages since October 29, 2025 totaling 58h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.
The team is actively engaged with SMEs to implement a solution as soon as possible. We will provide the next update within 30 minutes, or sooner if there are significant developments or the issue is mitigated. Incident ticket: ITIL-23528
The System is now fully restored and operational.
We are currently investigating an issue affecting TransactionDesk login. Some users may experience significant latency or receive an “Uh oh… Something went wrong” error when attempting to access TransactionDesk. Our team is actively investigating the issue and will provide further updates as more information becomes available.
The login issues have been mitigated. We are continuing to monitor the service to ensure it remains stable and continues to function as expected.
Issue is resolved, pending root cause analysis.
This incident has been resolved.
We are investigating an issue affecting users when preparing signings. ZipForms is the most affected application. Users may encounter an error that prevents them from continuing with the signing. Workaround: Resume the signing draft from the eSign tab, or select the document from the Documents tab and click eSign. We are actively investigating the issue and will provide updates as more information becomes available.
Our team continues to investigate the issue affecting users when preparing signings. The issue remains ongoing, and no resolution is available at this time. We will provide another update as soon as more information becomes available.
Our team continues to investigate the issue, and we have not yet identified the underlying cause. The issue remains ongoing, and we are actively working toward a resolution. We will provide another update as soon as more information becomes available.
The issue has been resolved for most users. Most users should now be able to prepare signings as expected. We have had some reports of transact users still experiencing issues. Our team continues to monitor that situation and will keep users updated.
The issue has been resolved and all products are now operating as expected for our users. Our teams will continue monitoring the applications to ensure they remain stable and that no further issues occur.
This incident has been resolved.
We are aware of an issue where users attempting to log in are receiving an error message. This is preventing users from proceeding with their login. Current Status: Our team is actively investigating the root cause of this issue and working to resolve it as quickly as possible. We apologize for the inconvenience and appreciate your patience. Next Steps: We will provide updates here as soon as we have more information or a resolution.
We are continuing to investigate this issue.
The issue has been resolved and all users can now log in. We appreciate your patience and support
This incident has been resolved.
One of our third-party partners is experiencing an issue that may affect the sending of your emails. We’re working closely with them to resolve the problem and will keep you updated. To stay up to date on our progress, you can subscribe to system notifications.
Our partner has identified the problem within their infrastructure and continue to work through their challenges. We have seen improvement in our mail flow and have worked through thei majority of our backlogged messages as services improve. The situation is not resolved, and the next update from them will be several hours from now. We will update as needs arise or if resolution is reached before that time window. We thank you for your patience while working through this.
Our partner has issued a “Resolved” status on their services. Will continue to monitor for any issues that may arise. We thank you for your patience and understanding during this frustrating issue. There will be no further updates on this issue, unless the provider relapses.
Our partner Cloudfare is experiencing an outage that may be impacting your experience with TransactionDesk. We are monitoring the situation closely and will provide updates as they become available. Thank you for your patience. Note: Zipform Edition and Transact are not impacted by this outage and are operational.
Thank you for your patience. Cloudflare has resolved the issue, and TransactionDesk should now be working as expected.