Logto incident

Bad gateway error

Minor Resolved View vendor source →

Logto experienced a minor incident on January 11, 2024 affecting Status by service (Cloud service) and Status by service (Auth service (Europe)), lasting 18h 52m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2024, 03:42 PM UTC
Resolved
Jan 12, 2024, 10:34 AM UTC
Duration
18h 52m
Detected by Pingoru
Jan 11, 2024, 03:42 PM UTC

Affected components

Status by service (Cloud service)Status by service (Auth service (Europe))

Update timeline

  1. investigating Jan 11, 2024, 03:42 PM UTC

    Logto services may return 502 bad gateway error for some users. We are taking a look on it.

  2. resolved Jan 12, 2024, 10:34 AM UTC

    Postmortem is available here.