Logto experienced a minor incident on May 9, 2024 affecting Status by service (Cloud service) and Status by service (Auth service (Europe)), lasting 1m. The incident has been resolved; the full update timeline is below.
Affected components
Status by service (Cloud service)Status by service (Auth service (Europe))
Update timeline
- investigating May 09, 2024, 04:41 AM UTC
We've noticed that our services are randomly responding 503. We are investigating it.
- resolved May 09, 2024, 04:42 AM UTC
The Azure database met some unknown issues and it's recovered. We are discussing about the mitigate plans including relocating database to a region that supports zone redundant high availability.