Logto incident

Authentication services ret...

Minor Resolved View vendor source →

Logto experienced a minor incident on July 18, 2024 affecting Status by service (Auth service (Europe)) and Status by service (Auth service (US)), lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2024, 08:57 AM UTC
Resolved
Jul 18, 2024, 12:00 PM UTC
Duration
3h 3m
Detected by Pingoru
Jul 18, 2024, 08:57 AM UTC

Affected components

Status by service (Auth service (Europe))Status by service (Auth service (US))

Update timeline

  1. investigating Jul 18, 2024, 08:57 AM UTC

    The sign-in experience shows error code 500.

  2. resolved Jul 18, 2024, 12:00 PM UTC

    You can find the postmortem here.