Logto experienced a major incident on June 12, 2025 affecting Status by service (Auth service (Europe)) and Status by service (Auth service (US)) and 1 more component, lasting 2h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Status by service (Auth service (Europe))Status by service (Auth service (US))Status by service (Auth service (Australia))Status by service (Auth service (Japan))
Update timeline
- investigating Jun 12, 2025, 06:07 PM UTC
Auth service APIs are currently returning 500. We are investigating the issue.
- resolved Jun 12, 2025, 09:00 PM UTC
Update: Cloudflare services have mostly recovered, and your Logto service performance should now be back to normal. The postmortem can be found here.