Logto incident

AU auth service down

Major Resolved View vendor source →

Logto experienced a major incident on July 17, 2025 affecting Status by service (Auth service (Australia)), lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2025, 02:50 PM UTC
Resolved
Jul 17, 2025, 04:00 PM UTC
Duration
1h 10m
Detected by Pingoru
Jul 17, 2025, 02:50 PM UTC

Affected components

Status by service (Auth service (Australia))

Update timeline

  1. investigating Jul 17, 2025, 02:50 PM UTC

    We acknowledge that the auth service in the Australia region is currently down and are actively investigating the issue.

  2. resolved Jul 17, 2025, 04:00 PM UTC

    The issue has been fixed. We'll publish a postmortem soon.