Logto experienced a major incident on December 8, 2025 affecting Status by service (Auth service (US)), lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Status by service (Auth service (US))
Update timeline
- investigating Dec 08, 2025, 09:34 AM UTC
The US region is reporting a false outage while services are operating normally. We're investigating.
- resolved Dec 08, 2025, 10:34 AM UTC
The issue came from an internal component used by our proxy, which caused incorrect status reporting. We're updating our error handling to prevent this going forward. Service availability was not affected.