Logto incident

Services down

Major Resolved View vendor source →

Logto experienced a major incident on December 17, 2023 affecting Status by service (Auth service (Europe)), lasting 6h 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2023, 04:09 AM UTC
Resolved
Dec 17, 2023, 10:50 AM UTC
Duration
6h 41m
Detected by Pingoru
Dec 17, 2023, 04:09 AM UTC

Affected components

Status by service (Auth service (Europe))

Update timeline

  1. investigating Dec 17, 2023, 04:09 AM UTC

    We acknowledged this incident and we are working on the fix.

  2. resolved Dec 17, 2023, 10:50 AM UTC

    Postmortem is available here.