Logto incident

Authentication services ret...

Minor Resolved View vendor source →

Logto experienced a minor incident on July 18, 2024 affecting Status by service (Auth service (Europe)) and Status by service (Auth service (US)) and 1 more component, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2024, 08:57 AM UTC
Resolved
Jul 18, 2024, 12:00 PM UTC
Duration
3h 3m
Detected by Pingoru
Jul 18, 2024, 08:57 AM UTC

Affected components

Status by service (Auth service (Europe))Status by service (Auth service (US))Status by service (Auth service (Europe))Status by service (Auth service (US))

Update timeline

  1. investigating Jul 18, 2024, 08:57 AM UTC

    The sign-in experience shows error code 500.

  2. resolved Jul 18, 2024, 12:00 PM UTC

    You can find the postmortem here.