LogicMonitor incident

LogicMonitor is currently investigating potential impacts to our Account Access, Alert Delivery, Time Series Data Ingestion and Persistence Component(s).

Notice Resolved View vendor source →

LogicMonitor experienced a notice incident on October 9, 2025, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 02:45 PM UTC
Resolved
Oct 09, 2025, 06:19 PM UTC
Duration
3h 34m
Detected by Pingoru
Oct 09, 2025, 02:45 PM UTC

Update timeline

  1. investigating Oct 09, 2025, 02:45 PM UTC

    LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

  2. investigating Oct 09, 2025, 03:34 PM UTC

    We are continuing to investigate the issue, our team is actively working to identify the root cause and will provide additional updates as soon as more information is available.

  3. identified Oct 09, 2025, 04:10 PM UTC

    Resolution efforts are in progress and will share more information soon.

  4. identified Oct 09, 2025, 04:56 PM UTC

    Our teams continue to implement corrective actions and will keep customers updated as progress is made.

  5. monitoring Oct 09, 2025, 05:29 PM UTC

    A fix has been implemented and we’re monitoring service operations to ensure full recovery.

  6. resolved Oct 09, 2025, 06:19 PM UTC

    All services have been fully restored and the incident has been resolved. We are continuing to monitor for sustained stability.