LogicMonitor incident

LogicMonitor is currently investigating potential impacts to our Alert Delivery Component(s).

Notice Resolved View vendor source →

LogicMonitor experienced a notice incident on December 10, 2025 affecting Alert Delivery, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 11:48 PM UTC
Resolved
Dec 11, 2025, 01:53 AM UTC
Duration
2h 4m
Detected by Pingoru
Dec 10, 2025, 11:48 PM UTC

Affected components

Alert Delivery

Update timeline

  1. investigating Dec 10, 2025, 11:48 PM UTC

    LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

  2. identified Dec 11, 2025, 01:19 AM UTC

    We are currently investigating an issue affecting the delivery of certain alert emails in Gov environments. Although alerts are being generated as expected, they are not consistently leaving the delivery pipeline, and the underlying cause appears to involve multiple components in the email flow. Initial investigative steps are underway, and we are expanding analysis across the relevant services to isolate the source of the disruption. Further updates will be provided as we learn more and work toward restoration of normal alert delivery.

  3. resolved Dec 11, 2025, 01:53 AM UTC

    This incident has been resolved.