LogicMonitor incident
LogicMonitor is currently investigating potential impacts to our Graphing Component(s).
LogicMonitor experienced a minor incident on January 13, 2026 affecting Graphing and Graphing and 1 more component, lasting 5h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 13, 2026, 06:20 AM UTC
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
- identified Jan 13, 2026, 07:14 AM UTC
LogicMonitor has identified an issue caused by some configuration updates. Our backend team is working on it to restore the service.
- identified Jan 13, 2026, 07:15 AM UTC
We are continuing to work on a fix for this issue.
- identified Jan 13, 2026, 07:16 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 13, 2026, 09:38 AM UTC
LogicMonitor team has implemented a fix and the Graphing service has now been restored and is functioning as expected. We will continue to closely monitor the service for a period of time to ensure ongoing stability.
- resolved Jan 13, 2026, 12:15 PM UTC
This incident has been resolved.