LogicMonitor incident

LogicMonitor is currently investigating potential impacts to our Graphing Component(s).

Minor Resolved View vendor source →

LogicMonitor experienced a minor incident on April 21, 2026 affecting Graphing, lasting 5h 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 04:30 PM UTC
Resolved
Apr 21, 2026, 10:04 PM UTC
Duration
5h 33m
Detected by Pingoru
Apr 21, 2026, 04:30 PM UTC

Affected components

Graphing

Update timeline

  1. investigating Apr 21, 2026, 04:30 PM UTC

    LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

  2. monitoring Apr 21, 2026, 05:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 21, 2026, 08:01 PM UTC

    Services continue to normalize following the earlier issue, and data visualization is steadily returning to normal. The platform is showing positive recovery progress, though full restoration will take a little more time. We will continue monitoring until recovery is complete.

  4. resolved Apr 21, 2026, 10:04 PM UTC

    The issue impacting data visualization has been fully resolved. Services have returned to normal, and all data has been restored. We will continue to monitor to ensure ongoing stability.