Locomote incident

TMP not accessible for some users

Minor Resolved View vendor source →

Locomote experienced a minor incident on October 30, 2015, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2015, 12:27 AM UTC
Resolved
Oct 30, 2015, 12:54 AM UTC
Duration
27m
Detected by Pingoru
Oct 30, 2015, 12:27 AM UTC

Update timeline

  1. investigating Oct 30, 2015, 12:27 AM UTC

    Some users are currently unable to access the TMP. We are investigating the cause of this issue.

  2. monitoring Oct 30, 2015, 12:33 AM UTC

    This issue has been resolved, we will continue to monitor this closely.

  3. resolved Oct 30, 2015, 12:54 AM UTC

    An application server became unresponsive, preventing our Single Sign-On clients from signing in. The service was restarted and full service has now been restored.