Locomote incident

Locomote Status Update

Minor Resolved View vendor source →

Locomote experienced a minor incident on February 27, 2017, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2017, 10:15 PM UTC
Resolved
Mar 01, 2017, 02:10 AM UTC
Duration
1d 3h
Detected by Pingoru
Feb 27, 2017, 10:15 PM UTC

Update timeline

  1. identified Feb 27, 2017, 10:15 PM UTC

    We are aware that when attempting to check out, some travellers are seeing the message "Trip contains no valid travellers." This happens to people who have the Authoriser role but do not have either the Travel Arranger or Company Administrator role. We are working on a fix as our highest priority.

  2. identified Feb 28, 2017, 02:09 AM UTC

    We apologise for any inconvenience this may be causing. A fix is currently in development; it is on track to be released tomorrow.

  3. resolved Mar 01, 2017, 02:10 AM UTC

    This has been resolved; Authorisers are now able to check out regardless of which other roles they have. We apologise for any inconvenience that this may have caused.