Locomote experienced a minor incident on April 19, 2017, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 19, 2017, 06:15 AM UTC
We are aware that some flight/hotel/car searches are currently returning no results. We are investigating and will provide updates as we learn more.
- identified Apr 19, 2017, 06:27 AM UTC
Our data provider has identified an issue that is causing flight/hotel/car searches to return no (or slow) results, and is actively working to resolve the issue.
- identified Apr 19, 2017, 08:11 AM UTC
Our data provider is continuing to work to resolve this issue. We will provide an update when the issue has been resolved.
- resolved Apr 19, 2017, 09:42 AM UTC
Our data provider has resolved this issue and service has been returned to normal. If you are still experiencing issues please contact [email protected]. We apologise for any inconvenience this caused.